
Service Centre Advisor - Based North Shields
This role is to be based within our Group Service Centre at Head Office which is located on the Tyne Tunnel Estate in North Shields.
The aim of the Group Service Centre is to enhance our customers experience through freeing up quality time for our Audi Service staff to spend with customers. The main focus of the Service Centre Advisor is to provide a prestige booking service to our customers through carrying out the following key duties
- Responding to all inbound customer calls, Making all outbound customer booking calls, RPL and dealing with service/MOT dues and overdues.
We are therefore looking for individuals with first class communication skills who are organised and have the ability to achieve targets. Technicial knowledge is going to be an advantage as well as Kerridge experience.
Hours of Work: 40 hours per week (saturdays on a rota)
Salary: 16,000 plus bonus
Vehicle Technician - Teesside Audi
We are looking for an experienced Vehicle Technician to work for our busy Teesside Audi Centre.
We are ideally looking for a Technician who has experience of working in a prestige environment, who takes pride in the quality of their work and who has a strong customer service ethic.
Your daily duties will involve the general maintenance and repair of vehicles You will be required to liaise with customers from time to time in order to explain repairs that are required. You will be used to working to deadlines in a busy workshop envirnoment.
For further information regarding this position, please don't hesitate to contact our Human Resources Department
Hours of Work: 40 hours per week
Salary: TBC dependant upon Experience. Bonus also payable
Please mark all applications for employment for the attention of the Human Resources Department and forward them to us at:
Colebrook House
First Avenue
Tyne Tunnel Estate
North Shields
NE29 7SU
Alternatively you can email us at recruitment1@colebrookandburgess.co.uk
Download an application form
Colebrook and Burgess Ltd is Authorised and Regulated by the Financial Services Authority.