About our company
Colebrook and Burgess is a great place to work - we all pride ourselves on retaining customers for life by offering consistently high levels of service.
We believe in treating every colleague and customer with trust, respect and professionalism and giving everyone an equal opportunity progress their careers with us.
The "Colebrook Experience".
We asked every employee to tell us three things that they felt represented Colebrook and Burgess. The ten most common were:
- We keep our promises
- We go the extra mile
- We are great communicators
- Our company works as one team
- We answer the phones promptly, efficiently and happily every time
- Every customer is given individual care and respect
- Fantastic facilities with happy, helpful and professional staff
- We are all ambassadors for Colebrook and Burgess
- We always deliver value for money premium services
- We take pride in our company
Shaun Baldwin, Account Manager (Sales), Newcastle Audi
I began my career with Colebrook & Burgess in 1995 as a Parts Driver after being introduced to the company by a friend of many years.
In 1997 I became a Parts Advisor. I stayed in this position until Tyneside Audi was built, at which point I moved to the new site where I began my career as a Service Advisor, with a lot of support from the Service Manager.
I later moved to Newcastle Audi, becoming a Senior Service Advisor, which was a big step for me at the time, but also a great experience.
In 2004 a Sales Executive position came up at Newcastle Audi; I was very interested in the role so I applied. I was a bit surprised when I was told I would be interviewed for the post as I had no car sales experience, but Colebrook & Burgess always look to progress individuals though the company. After discussing this in depth with various people, l I was offered the job.
Five years on I can say it's the best move I have made.
Colebrook and Burgess Ltd is Authorised and Regulated by the Financial Services Authority.
